Frequently Asked Questions
Everything you need to know about your Bump Day Spa experience.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking details. Standard shipping typically takes 3-5 business days.
Are your beauty products safe for sensitive skin?
Yes, our products are formulated with high-quality, non-toxic ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or used.
Do you offer international shipping?
Currently, Bump Day Spa ships to addresses within the United States and Canada. We are working on expanding our global shipping options in the near future.
Can I change or cancel my order?
Orders can be changed or canceled within 2 hours of placement. Please contact our support team immediately at [email protected] to request a modification.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty, and none of our products or ingredients are tested on animals.